Kelly Middleton

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The School Reopening Dilemma

Kelly E. Middleton

Jul 23
4 min

The School Reopening Dilemma

This is the fourth piece in a series of posts on customer service for public schools during the Covid-19 pandemic. To see all posts on th...

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Forging Relationships During a Pandemic

Kelly E. Middleton

Jun 22
3 min

Forging Relationships During a Pandemic

This is the third in a series of posts about what schools can do to survive during this global health crisis. You can view the first two ...

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Consistency During a Pandemic

Kelly E. Middleton

Apr 14
3 min

Consistency During a Pandemic

I’ll admit it. I love a McDonald’s hamburger and fries from time to time. There’s something so familiar and comforting about knowing exac...

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Public School Customer Service During a Pandemic

Kelly E. Middleton

Mar 19
5 min

Public School Customer Service During a Pandemic

"A leader is a dealer in hope." -- Napoleon Bonaparte The 2020 coronavirus pandemic has impacted public education immensely. Those of us w...

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