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The School Reopening Dilemma
This is the fourth piece in a series of posts on customer service for public schools during the Covid-19 pandemic. To see all posts on...

Kelly E. Middleton
Jul 23, 20204 min read
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Forging Relationships During a Pandemic
This is the third in a series of posts about what schools can do to survive during this global health crisis. You can view the first two...

Kelly E. Middleton
Jun 22, 20203 min read
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Consistency During a Pandemic
I’ll admit it. I love a McDonald’s hamburger and fries from time to time. There’s something so familiar and comforting about knowing...

Kelly E. Middleton
Apr 14, 20203 min read
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Public School Customer Service During a Pandemic
"A leader is a dealer in hope." -- Napoleon Bonaparte The 2020 coronavirus pandemic has impacted public education immensely. Those of us...

Kelly E. Middleton
Mar 19, 20205 min read
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